top of page

Cancellation and Refund Policy

Cancellation and Refund Policy for Outta Shell Fragrances

Thank you for shopping at Outta Shell Fragrance Brand. We hope you are satisfied with your purchase, but if you need to cancel your order or request a refund, please review our policy below:

  1. Cancellation Policy

You may cancel your order at any time before it has been shipped. Once an order has been shipped, it cannot be cancelled. To cancel your order, please contact us immediately at myouttashell@gmail.com

  1. Refund Policy

Return is only possible if received item is damaged or defective.

  1. Damaged or Defective Products

In the unlikely event that you receive a damaged or defective product, please contact us immediately at myouttashell@gmail.com . We will work with you to resolve the issue as soon as possible, either by providing a replacement or issuing a refund.

  1. Exchange Policy

We do not offer exchanges at this time.

  1. Contact Us

If you have any questions or concerns about our cancellation and refund policy, please contact us at myouttashell@gmail.com. We are happy to assist you.

bottom of page